Support
We're here to help with orders, deliveries, payments and your account.
Fastest way to get help: open the Greens app → Account → Help & support. Your message reaches our team with your order details attached, so we can sort it out quickly.
Email us
Prefer email? Write to laybuyit@gmail.com — include the cell number on your account and your order number if it's about an order.
Common questions
- Where's my order? Track it live in the app under Orders — you'll get notifications at every step.
- Something was missing or not fresh? Report it within 24 hours via Help & support (a photo helps) and we'll make it right with a replacement, wallet credit or refund.
- Cancel an order? You can cancel in the app before shopping for it starts, for a full refund.
- Change my cell number? Account → your profile → change number — we'll verify the new one by SMS.
- Delete my account or get my data? Both are in the app under Account → Data & privacy.